ALSO CLOUD MANAGEMENT SERVICE

Multiply your success with ALSO and Microsoft Azure

ALSO empowers managed service providers, ISVs, and partners to focus their operational efforts on their core strengths. Through our Cloud Solution Management service offer, ALSO complements the expertise of partners and ultimately helps them grow their Microsoft Azure cloud provision.

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The Service

ALSO Cloud Management Service provision relates generally to Microsoft Azure environment operations management. That’s when your customers’ data is already in the cloud, and you’d like to offer services like automation, recovery, configuration, monitoring, and identity management, to name but a few. Many customers expect these tasks to be managed by their partners. ALSO lets you provide this service even if it falls outside the area of your core competency.

The service has a top-down approach to customer Cloud solutions. From the general definition of Business solutions running in the cloud to the Azure components. Solutions can consist of any combination of Azure Platform as a Service (PaaS), Azure Software as a Service (SaaS) as well as Azure Infrastructure as a Service (IaaS) resources. It adds insight into these customers’ Cloud solutions with monitoring, enhances the security posture of Azure Platform by patching virtual machines in Azure, and increases reliability by configuring and monitoring the backup of services in Azure.

At-a-glance insights into their Cloud Solution status

End to end solution monitoring

Solution monitoring alert reaction

Request processing in the time defined by SLAs

Fully managed Azure platform according to the desired architecture

24x7 support for highly critical alerts and incidents

Win-win

If you’re an existing managed service provider or ISV, ALSO expertise can help you scale your business by allowing you to allocate your resources more efficiently. For new managed service providers, we support you by covering competencies you may not yet have within your team and for ISVs, we support you by covering operational tasks. In both scenarios we handle the service provision; you handle the sales and account management. Win-win!