Remote Maintenance Solutions: ALSO expands portfolio with oculavis SHARE

In maintenance, oculavis SHARE is used to reduce machine downtimes, increase the first-time-fix rate and increase the overall effectiveness of production facilities. The modular solution consists of three elements:

• an AR viewer for 3D visualisation of machine parts
• the „Workflows“ module, which enables service staff in the field to master technical challenges independently with interactive step-by-step instructions
• the „Remote Support“ module for live expert sessions with bidirectional AR annotations and integrated documentation functions.

The technicians in the field need nothing more than an ordinary smartphone - regardless of the operating system - or smart glasses.

At ACMP, oculavis SHARE is offered as a cloud-based solution with cost-effective dedicated user licences as well as flexible floating licences for changing users. The remote maintenance solution is available together with the RealWear® HMT-1 headset, a rugged, head-mounted, wearable tablet computer that ensures that hands remain free. The smart glass app has been optimised by oculavis developers to make the most of the headset's high-resolution camera, active noise cancellation and long battery life.

With ISO 27001 certification, oculavis meets the highest IT security standards. More than 200 well-known customers from the mechanical engineering, automotive, energy and pharmaceutical industries already use oculavis SHARE for their troubleshooting and other services.

Jan Bogdanovich, Senior Vice President Consumptional Business, explains: „The white label option enables our partners to build a digital business model based on their own corporate presence. With easy onboarding, the optional offering of their own services and the use of ACMP, this is a quick path to remote solutions. And if desired, our local ALSO sales teams will of course support with the end-customer roll-out.“