Solutions Business Team
We'll find solutions for even the most complex IT problems.
Welcome to the ALSO Solutions World
Together with our system house partners we develop solutions and IT concepts for companies in various industries.
Benefit from the knowledge of our experts
We offer professional support in solving individual IT requirements in four steps:
- Design of IT solutions with a focus on architecture and topology
- Deep verification and feasibility testing
- Detailed quantification and examination of economic efficiency
- Professional marketing and presentation
Always one step ahead
We advise you on the implementation of new market trends as well as on the adaptation of your business strategy. The ALSO Solutions Business Team knows the latest technology trends and helps you select exactly the right solutions for your customers.
Cooperatively at your side
We support you exactly where you need help. That could be presenting new solutions and IT concepts at your events and customer meetings. We help you get to the heart of the matter and bring the project to a successful closing.
The ALSO solutions stack
Comprehensive services for every phase of your project: We accompany you in advising your customers in order to define the best possible solution for the prevailing requirements. Innovative financing concepts can be taken into account as well as modern marketing and presentation of the developed solution to your customers. Furthermore, we support you during installation and migration.
Together with you we ensure the operational success of the solution. Each part of our Solutions Stack is optional, you can customize our services exactly to your needs.
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The framework and structure of the Solutions Business Stack is provided by project management, which is where all the threads come together. We support you as a single point of contact during the entire project cycle, enabling you to offer your customers all services from a single source.
The ALSO Solutions Business Team supports you in analyzing & consulting your customers. The current challenges and problems of your customer are addressed in detail. Initial approaches to solutions on your part are also taken into account. The focus of our analysis and consulting is on finding the right solutions for your customer's specific challenges.
The next step is to design and configure the appropriate solution. Our Solutions Business Team draws on the know-how of internal departments and the vendors. Each configuration is a customized combination of various product & service modules, taking into account the latest technologies and market trends.
Sometimes a solution convinces the customer immediately, however, the price threatens to become a showstopper. The ALSO Solutions Business Team provides you with suitable financing concepts to solve this challenge. Furthermore, financing concepts allow an easy entry into the managed service concept.
The right solution for your customer may consist of components you are not familiar with. In this case the marketing and presentation at the customer becomes a challenge. If know-how for a special solution is not available, we are happy to support you during the presentation. If necessary, we can also call on the experts from our specialist departments or even the vendors. Furthermore, we provide solution-specific documents for marketing.
Procurement & Logistics has been ALSO's core competence for decades. This includes the availability of products as well as fast and reliable delivery.
The solution contains components you do not have a technician for? Or you have to send technicians to different (customer) locations at the same time to implement the solution and you don’t have the capacity?
We can assist and organize professional support, which will carry out the installation and migration on your behalf at the customer's site, so the solution can be deployed without risk.
We also offer preparatory services, such as staging of devices and subsequent roll-out.
After deployment, the operating phase follows. If required, we integrate monitoring and support concepts into the solution. This way, for example necessary SLAs of the customer can be ensured. Through 1st, 2nd or 3rd level support, our own call center, field services or monitoring concepts, we integrate the right service for every need.
Your customer is satisfied and has only one last hurdle you have to take: the existing hardware, which still "does its job".
By remarketing your customer's hardware, proceeds from the sale of the old equipment can reduce the purchase price of the new solution. The protection of company data is guaranteed by a certified data deletion process.
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Collaboration & Conferencing
New whitepaper „Tools for hybrid work“
Remote work is here to stay. That’s why we at ALSO have taken a closer look at the large number of cameras and microphones available on the market. In a series of tests, we examined the image and sound quality, handling and other elements. With this white paper, we want to share our findings and some of the best practices we have developed during the pandemic in countless video calls and digital presentations. Link for download
